- Why are Paramount Club memberships tax deductible?
When you support The Club, you support STG's mission - to make diverse performing arts and education an integral part of our region's rich cultural identity while keeping the Paramount, Moore and Neptune Theatres alive and vibrant. Seattle Theatre Group is a 501(c)3 non-profit arts organization.
- What is my Membership Agreement?
The Membership Agreement explains the details of your Paramount Club Membership and will be considered valid once you return a signed copy. You will receive your agreement once your membership has been paid for in full.
- How are date changes and cancellations handled?
Please notify the Paramount Club at least three business days prior to the performance for exchange and cancellation requests. The Paramount Club does its very best to accommodate all requests. If a reservation is not canceled with proper notice, the member’s package will be deducted at the full value. Please note that when a date change is made, specific seating requests are generally not honored.
- Does my membership include seats at The Moore or Neptune Theatres?
Paramount Club memberships do not include seats at our other historic venues. We do, however, offer concierge service to Paramount Club members to facilitate purchases for seats at the Moore and Neptune Theatres.
- Can I resell my tickets if I cannot use them?
Paramount Club seats cannot be bartered or sold, as stipulated in your membership agreement. In the event that you cannot use your seats, you may transfer the seats to another guest or seats can be donated to your chosen non-profit organization.
- Are my guests granted Paramount Club amenities?
Members’ guests are entitled to all Paramount Club amenities when seats are purchased through the Paramount Club and are in the loge area. We do not require ID for ticket pick-up at the Paramount Club entrance, so if your guests arrive separately, they may give your name to the usher.
- Where do I park?
Validated self-parking is available at two locations only:
- 7th & Pike Garage - 1508 7th Avenue, entrances are on 7th and 8th Avenues, between Pike and Pine – attached to the Hyatt Hotel.
- Pacific Place Garage - 600 Pine Street, entrances are on 6th and 7th Avenues, between Pine and Olive – attached to the Pacific Place Mall.
Parking is valid for 6 hours and one pass will be distributed per pair of Club seats. Your parking pass will be available upon arrival at the private Paramount Club theatre entrance. Simply present your Paramount Club parking voucher along with the parking garage ticket to the attendant upon exit. Valet parking is not included.
- Where is the private theatre entrance?
The Paramount Club entrance is located on 9th Avenue at the black awning designated The Paramount Club. The private entrance opens 1 hour prior to the performance and closes at show time. If entrance is closed, please proceed to the box office and give the member name and specify that you are a Paramount Club member. If the box office is closed, go to an usher at the front entrance and give the member name and specify the Paramount Club.
- How do I obtain my tickets?
Our attendant at the Paramount Club entrance will distribute your tickets with your seat location in the loge. Tickets will be held under the member's name (or designated name) and will be available for pick the day of the show up one hour prior to the performance. Tickets are not available for early pick up.
- How do I enter The Paramount Club lounge?
The Paramount Club lounge is located at the lower level of the theatre and is open one hour before the performance and again during intermission. In the Club lounge, you will have access to personal bartenders, appetizers, private restrooms, and coat check. You must be 21 or over to enter except for matinees and designated family programs. In the Club lounge, you will have access to personal bartenders, appetizers, private restrooms, and coat check.
- How do I save time waiting in line during intermission?
You have the option to pre-order drinks for intermission. Place your order with the bartender while you are in the Club before the performance and they will arrange to have your drinks ready when you return to the Club.
- Where do I find the most up-to-date STG calendar information?
As a member, you will receive monthly email updates as we confirm new events at the Paramount Theatre. Email helps us to update you as quickly as possible on new events that have been added to our calendar. Our online calendar is also a great place to check events that have been recently added. Remember, as a member, you have the option to purchase additional seats at the Paramount, Moore and Neptune Theatres, or add packages throughout the season. We can still send updates via regular mail if you wish, however, online correspondence ensures the quickest notification of upcoming engagements or any performance changes.
- What if I have any other questions?
Questions regarding date exchanges, Individual Event Memberships, or general questions about your membership in general may be directed to 206.467.5510. Ask for Anna Bryant, Club Relations Manager @ x 1107 or Heather Davidson, Club Relations & Events Coordinator @ x 1202.
We look forward to a fabulous 2012 - 2013 season and we thank you for your support!