About The Club at the Neptune

The Club at the Neptune is perfect for those who love a concert vibe but prefer reserved access. Club upgrades ensure seating within the reserved Club section and give access to dedicated bar services so you can spend the night enjoying the show, not standing in a bar line.


Benefits of Upgrading your Tickets to The Club Section

Priority Theatre Entry - Club patrons are invited to be the first patrons to enter the theatre.

Seating - Club seating is located on the main floor, on the first tier of the 21+ section, in front of the main bar. This level is raised so stage sightlines are still perfect even at a general admission standing show. Seating within the reserved Club section is first-come, first-served.

Dedicated Bar Service – Your access to the bar is priority, too. No lines, expedited service.


How to Purchase

Buy Online: Choose your show, select the desired number of tickets and then click “next." You will then see a box pop up with the option to add-on a Club at the Neptune upgrade. Enter the number of Club seats desired, click "add," and click "continue." Then look for the Club at the Neptune upgrade to be included in your cart in addition to general tickets.

If the pop-up box does not include the Club option, then the section has sold out for the corresponding show.

Cost: The upgrade fee is added onto the base ticket price. Upgrade fees range from $20 - $50.


Frequently Asked Questions

What time do the doors open? The theatre’s doors open one hour prior to the scheduled show time. Club patrons enter first and then are followed general ticket holders.

Where do I enter the theatre? Enter through the front doors. If you arrive before the doors open, look for “The Club” sign, which serves as the meeting spot for priority entry.

Why do I have two tickets? One ticket is to get you into the show and the second ticket notates your purchase of the Club upgrade. You will need both in order to enter the theatre and then access the Club section.

How do I receive my Club pass? Seats marked by a "The Club" cover designate the reserved section. Show your Club ticket voucher to the usher in exchange for your access pass. Please wear your pass above the waist so it can be easily identified by the theatre and bar staff.

Where is the Club bar? Purchase drinks with ease by showing your Club pass under the Club sign located on the left side of the bar.

Do Club ticket holders get access to other VIP offers? The short answer is: no. If the artist is selling a VIP package that includes something like a meet-and-greet, that is separate ticket price. The Club upgrades only give you access to the Club seats and the Club bar access point.

What if I have other questions? Email us at This email address is being protected from spambots. You need JavaScript enabled to view it. or call 206-467-5510 and ask to speak to a Club staff member.

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