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Accessibility Statement | Request Services | Policies and Services | Policies | Performances

ACCESSIBILITY STATEMENT

Seattle Theatre Group (STG) believes that every person has the right to live with dignity, equality, comfort, and independence. STG is committed to providing accessible services whenever possible and is proactive in the pursuit of improving accessibility over time.

FIND ACCESSIBLE PERFORMANCES

REQUEST SERVICES

Don’t see an accessible performance date that works for you? Let us know!

ACCESSIBILITY SERVICES FORM

You can also email us at This email address is being protected from spambots. You need JavaScript enabled to view it. or call our box office at 206-682-1414 (press 5).


CONTACT US

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CALL: 206-682-1414

FEEDBACK AND SUGGESTIONS

ACCESSIBILITY POLICIES AND SERVICES

ASSISTED LISTENING DEVICES

Sennheiser Digital RF signal transmission listening devices are available to rent free of charge at The Paramount, Moore and Neptune Theatres on a first come, first served basis. To rent a listening device at The Paramount, please visit the Friends booth, located just inside the main lobby of the theatre. For Moore or Neptune shows, please locate an usher for assistance.

We carry two models of listening devices:

  • The HDE2020-D-II, which is a one-piece with earpieces, worn to amplify the show feed.
  • The EK 2020-D-II, which can be used with personal headphones/earbuds or an induction neck loop for transmitting sound to hearing aids equipped with a T-coil. Please speak to your Audiologist on how to use the T-coil system.

AMERICAN SIGN LANGUAGE (ASL)

OPEN CAPTIONED PERFORMANCES

In our efforts to make all our events as accessible as possible, ASL and Open Caption Interpretation is available by request for certain performances. The list of currently scheduled performances can be found above. To request interpretive services, please fill out the following form:

ACCESSIBILITY SERVICES FORM


GALA PRO

By downloading and accessing GalaPro, patrons are able to sync their devices to a performance and follow along with the provided text on their screens. This is an STG-approved program meant to assist patrons who are in need of these services. By offering this free program, it is our intention to provide greater accessibility at our performances, creating a more inclusive experience for all.


AUDIO DESCRIBED PERFORMANCES

CLICK HERE for a list of audio described performances.


TACTILE INTERPRETERS

We are happy to work with our patrons in accommodating tactile interpreters as early as possible prior to the performance to allow time for us to work together in arranging the best seating options and service.


SENSORY GUIDES/SOCIAL NARRATIVE

Broadway performances are reviewed by Sensory Access, a team that includes an Autistic teen, a psychologist and an autism therapist. They provide guides to moments and sensory difficulties that can be experienced while viewing the show. Check below for current guides, which generally become available the Thursday of a Broadway opening week.

POLICIES

Seattle Theatre Group continues its efforts to constantly improve the accessibility of its site and services in the belief that it is our collective moral obligation to allow seamless, accessible, and unhindered use for all.


ACCESSIBLE SEATING

The Paramount, Moore, and Neptune Theatres wheelchair accessible seats are located on the main floor. Wheelchair accessible seats are marked with the International Symbol of Access on our seating maps. Due to the historic nature, there are no elevators in any of our theatres. Patrons who require ADA accessible seating may purchase wheelchair accessible seats as well as additional companion seats. Accessible seating can be purchased in person, by phone, or online via individual show ticket links.

SEATING CHARTS

PERSONAL CARE ATTENDANT

A patron who requires the use of a round-the-clock Personal Care Attendant (PCA), who would need to accompany the patron in order for the patron to attend a given performance, can receive complimentary admittance for the (PCA). The PCA ticket needs to be coordinated directly through STG, by phone or email; 206-682-1414 (press 5) or This email address is being protected from spambots. You need JavaScript enabled to view it.. The patron ticket can be purchased via Ticketmaster OR directly through STG. Our policy is to do our best to seat the PCA next to the patron or as close to the patron as possible depending on availability.



SERVICE ANIMALS

Please note: Service animals are allowed in The Paramount, Moore and Neptune Theatres.


ACCESSIBLE PARKING

There is no ADA parking at the Paramount, Moore, or Neptune theatres. Drop-off locations are as follows:

The Paramount:

  • Passenger drop off zone in front of theatre on Pine St (Pine is one-way heading west).

The Moore:

  • Loading zone in front of theatre on 2nd

The Neptune:

  • Closest area for drop-off is side street of Brooklyn on the opposite side of street from theatre corner.

Remlinger Farms:

  • Dedicated ADA parking close to venue entrance
  • Parking attendants will direct cars to the specific area
  • Car must have an ADA placard

Performances

Upcoming American Sign Language (ASL), Open Caption (OC) and Audio Described (AVIA) interpreted shows:

For sign interpreted or open caption performances, be sure to purchase an ASL or OC offer ticket in the applicable section. For audio description, purchase a seat anywhere in the house.

Company

Company

The Paramount Theatre

Closed Captioning provided for all performances by GalaPro.
To view captions on your mobile device, download the app from Apple or Google Play.

ASL Interpreted Performance:
Sunday, July 28, 2024 at 1 pm
Buy ASL offer tickets in MF1

Open Caption Performance
Sunday, July 28, 2024 at 6:30 pm
Buy Open Caption offer tickets in MF1

AVIA Audio Described Performance
Sunday, July 28, 2024 at 1 pm
Buy seats anywhere in the house.

Sensory Guide: Coming Soon

Peter Pan

Peter Pan

The Paramount Theatre

Closed Captioning provided for all performances by GalaPro.
To view captions on your mobile device, download the app from Apple or Google Play.

ASL Interpreted Performance:
Sunday, August 25, 2024 at 1 pm
Buy ASL offer tickets in MF1

Open Caption Performance
Sunday, August 25, 2024 at 6:30 pm
Buy Open Caption offer tickets in MF1

AVIA Audio Described Performance
Sunday, August 25, 2024 at 1 pm
Buy seats anywhere in the house.

Sensory Guide: Coming Soon

Esther Perel

Esther Perel

The Paramount Theatre

ASL Interpreted Performance
Monday, September 16, 2024
Buy ASL offer tickets in MF1

Funny Girl

Funny Girl

The Paramount Theatre

Closed Captioning provided for all performances by GalaPro.
To view captions on your mobile device, download the app from Apple or Google Play.

ASL Interpreted Performance
Sunday, Sep 29, 2024 at 1pm
Buy ASL offer tickets in MF1

Open Caption Performance
Sunday, Sep 29, 2024 at 6:30pm
Buy Open Caption offer tickets in MF1

AVIA Audio Described Performance
Sunday,Sep 29, 2024 at 1pm
Buy seats anywhere in the house

Sensory Guide: Coming Soon

Wicked

Wicked

The Paramount Theatre

Sensory-Friendly Performance
Saturday, November 16, 2024 at 2:00pm
Sensory-Friendly Performance Info and Tickets

Broadway at the Paramount 24-25

2024-25 Broadway at the Paramount ASL Subscription

2024-25 Premera Blue Cross Broadway at the Paramount ASL subscription. All seats are located in Main Floor 1 within clear view of the ASL Interpreters. All performances dates are Sundays at 1PM. Shows included in the subscription include Peter Pan, Funny Girl, Back To The Future, Kimberly Akimbo, Life of Pi and & Juliet.

Purchase an ASL subscription here

2024-25 Broadway at the Paramount Open Caption Subscription

2024-25 Premera Blue Cross Broadway at the Paramount Open Caption subscription. All seats are located in Main Floor 1 within clear view of the Open Caption board. All performances dates are Sundays at 6:30PM. Shows included in the subscription include Peter Pan, Funny Girl, Back To The Future, Kimberly Akimbo, Life of Pi and & Juliet.

Purchase an Open Caption subscription here