ABOUT > Accessibility

Personal Care Attendant Policy

A patron who requires the use of a round-the-clock Personal Care Attendant (PCA), who would need to accompany the patron in order for the patron to attend a given performance, can receive complimentary admittance for the (PCA). The PCA ticket needs to be coordinated directly through STG, by phone or email. The patron ticket can be purchased via Ticketmaster OR directly through STG when the PCA ticket is confirmed. Our policy is to do our best to seat the PCA next to the patron or as close to the patron as possible depending on availability.

Accessibility Seating

The Paramount, Moore, and Neptune Theatres wheelchair accessible seats are located on the main floor. Wheelchair accessible seats are marked with the International Symbol of Access on our seating maps. Due to the historic nature, there are no elevators in any of our theatres. Patrons who require ADA accessible seating may purchase wheelchair accessible seats as additional companion seats.

Accessible seating can be purchased in person, by phone, or online via individual show ticket links.

For General Admission performances, patrons needing accessible accommodations should purchase standard General Admission tickets. When you arrive at the show, you will have priority access to accessible sections. Ushers will be available to assist.

Please note: Service animals are allowed in The Paramount, Moore and Neptune Theatres.

View Seating Charts for all three of our historic venues here.

Interpretive Services

ASL, Open Caption and Audio Described services are scheduled during specific performances during a Broadway run. Interpretive services are provided for non-Broadway performances upon request.

ASL & Open Caption

Audio Description & Assistive Listening Devices

GalaPro

Tactile Interpreters

Sensory Guides/Social Narratives

Broadway performances are reviewed by Sensory Access, a team that includes an Autistic teen, a psychologist and an autism therapist. They provide guides to moments and sensory difficulties that can be experienced while viewing the show. Check below for current guides, which generally become available the Thursday of a Broadway opening week.

Dr. Daniela Ferdico & Sensory Access, STG Community Partner

Daniela Ferdico (she/her) is a Neuropsychologist who specializes in Neurodevelopmetal Disorders such as Autism & ADHD. She runs a Neurodevelopmental Clinic in Bellevue Washington and has two amazing children, including her son who is on the Autism Spectrum. Dr Ferdico is lucky to combine her personal and clinical experiences with Autism & sensory difficulties with her lifelong experience in theater and music.

Sensory Access: Sensory Access is a nonprofit 501 (c)(3) organization creating amazing experiences for children with Sensory difficulties. We feel strongly that everyone should be able to enjoy the magic of theater, the thrill of a concert, or the joy of a sporting event. Children on the Autism Spectrum, Down Syndrome, Fragile X and many other neurodevelopmental disorders have difficulty processing sensory information, which often gets in the way of enjoying events with their families. Sensory Access has a mission to change that, all while keeping each event, production and venue unaltered. Our staff will help find tools, tips and accommodations so that each family has the ability to enjoy events fully with their child. We have the technological expertise to develop apps for each venue or event that children will love to engage with, and to provide simple tools like event previews, visual schedules, social narratives, and more. @SensoryAccess

Ginevra Deianni, ASL Coordinator

Ginevra Deianni has been working professionally in the Deaf community since the early 1990s. She joined the STG family when she moved to Seattle in 1997, and has been the volunteer ASL Coordinator for the past 15 years. She is a nationally certified interpreter who works in all settings, but has crafted a specialization in complex medical and Theater/concert arenas where she finds parallels in the human experience of vulnerability, tragedy and joy. In her business life, Ginevra Is an Operations Manager In Disability and Leave Services at Amazon. Her accommodation programs focus on D/deaf employees and neuro-diverse talent across all business lines. She is most proud to have developed the first ASL interpreting team for a major corporation spanning the US and to work collaboratively with STG leadership on providing equal access to Deaf patrons at all three STG venues.

Mason Sherry, STG's Theatre Manager

Information coming soon!