STG Club FAQ

Becoming a member of STG Club includes support of the Seattle Theatre Group® mission. As a 501(c)3 non-profit performing arts organization, Seattle Theatre Group operates the Paramount Theatre, The Moore Theatre and Neptune Theatres. Your membership supports our non-profit mission which is to create enriching experiences in the arts, engage diverse communities, and steward historic theatres.

Seats included in STG Club memberships (Spotlight, Broadway, Fanatic & Devotee) may not be applied to performances at The Moore & Neptune Theatres. However, all club memberships include concierge service or STG Club Account Manager access where Moore and Neptune Club seats can be purchased.

Paramount Club tickets can be changed or cancelled up to three business days in advance of a show. We do our very best to accommodate all requests; however, if a reservation is not cancelled with proper notice, the member's package will be debited at full value.

Moore and Neptune Club tickets cannot be changed or cancelled, but if you can no longer attend an event, your tickets can be transferred to someone you know through STG Club Account Manager.

Club seats for all three venues may also be donated, as we work with our Education and Community Engagement team to give donated seats to folks at local non-profit organizations.

Absolutely! As long as Club seats are purchased through STG Club, all amenities are extended to your guests. Guests may pick up Paramount Club tickets in the member’s name at the club entrance prior to show. Moore and Neptune Club tickets can be transferred to your guests using STG Club Account Manager.

As stipulated in the Membership Agreement STG Club seats cannot be bartered or sold. In the event that you cannot use your club seats, you are free to send guests to use Club seats. Guests may pick up Paramount Club tickets in the member’s name at the club entrance prior to show. Moore and Neptune Club tickets can be transferred to your guests using STG Club Account Manager.

While STG Club staff members are not available in the office on weekends, we hope that all necessary procedures are already in place to fulfill all member needs. Remember, member guests using Paramount Club tickets can give your name at the Club entrance to secure tickets, as identification is not required. Moore and Neptune Club tickets can be transferred to your guests using STG Club Account Manager.

Other than Club membership, the only way to receive access to the Club is through donating to Seattle Theatre Group. Learn more about donor benefits.

Information on requesting auction items for your organization here: Auction Requests - Seattle Theatre Group (stgpresents.org)